A: We are a professional trading company with long-standing partnerships with
multiple manufacturers. We provide small-quantity wholesale, OEM, and ODM
services tailored to your specifications, ensuring products meet your standards
and expectations.

A: All products are ISO-certified and undergo rigorous quality inspections at
every stage, including raw material inspection, in-process sampling, and final
product testing, to guarantee consistency with provided samples. For quality
issues, we offer returns/exchanges if reported within 7 days of delivery.

A: The standard workflow is as follows:

a. Submit requirements

b. Receive quotation and make payment

c. Confirm order details

d. Sample approval

e. Mass production

f. Shipment

A: The standard MOQ is 500 units, but this may vary based on product
specifications. For new clients, we offer flexible solutions tailored to your
needs to address procurement concerns and ensure cost efficiency.

A: Yes. Sample orders require payment for both the sample and
shipping costs. If bulk production follows, we may offer sample cost
reimbursement. Contact our sales team for specific terms.

A: We accept T/T, PayPal, and Western Union.

A: Standard orders take 7–30 days for production, depending on product
complexity. Rush orders are subject to factory capacity, but we prioritize
efficient arrangements to meet urgent timelines.

A: In cases of force majeure (e.g., port strikes, natural disasters), we will
immediately notify you and collaborate on solutions such as air freight
subsidies or partial shipments to minimize disruptions.