• High-Quality Product

    We always provide high quality products with clear and completed parameters.

  • Global Shipping

    OneVint provides fast and reliable global delivery to your destination.

  • Professional Service

    24-hour response for the whole purchase procedure.

Procurement Q&A

1.Q: Are you a manufacturer or trading company?

A: We are a professional trading company with long-standing partnerships with
multiple manufacturers. We provide small-quantity wholesale, OEM, and ODM
services tailored to your specifications, ensuring products meet your standards
and expectations.

2.Q: How do you ensure product quality?

A: All products are ISO-certified and undergo rigorous quality inspections at
every stage, including raw material inspection, in-process sampling, and final
product testing, to guarantee consistency with provided samples. For quality
issues, we offer returns/exchanges if reported within 7 days of delivery.

3.Q: What is your procurement process?

A: The standard workflow is as follows:

a. Submit requirements

b. Receive quotation and make payment

c. Confirm order details

d. Sample approval

e. Mass production

f. Shipment

4.Q: What is your minimum order quantity (MOQ)?

A: The standard MOQ is 500 units, but this may vary based on product
specifications. For new clients, we offer flexible solutions tailored to your
needs to address procurement concerns and ensure cost efficiency.

5.Q: Do you provide sample approval services?

A: Yes. Sample orders require payment for both the sample and
shipping costs. If bulk production follows, we may offer sample cost
reimbursement. Contact our sales team for specific terms.

6.Q: What payment methods do you accept?

A: We accept T/T, PayPal, and Western Union.

7.Q: What is your production lead time? Do you accept rush orders?

A: Standard orders take 7–30 days for production, depending on product
complexity. Rush orders are subject to factory capacity, but we prioritize
efficient arrangements to meet urgent timelines.

8.Q: How do you handle delays caused by unforeseen circumstances?

A: In cases of force majeure (e.g., port strikes, natural disasters), we will
immediately notify you and collaborate on solutions such as air freight
subsidies or partial shipments to minimize disruptions.